Chick-fil-A closes dining rooms as restaurants struggle to find staff


Several Chick-fil-A franchises have cut services amid a “hiring crisis” triggered by the ongoing COVID-19 pandemic.

While the popular fast food restaurant has managed to maintain its restaurants across the country, many franchises have reported staffing issues.

It has forced several locations to close dining rooms and shut down its curbside ordering option in order to prevent remaining staff from running out of steam by handling more operations than numbers can effectively handle.

Several franchises across the United States have shared statements on social media explaining the reasons for choosing to cut services at a number of branches.

In a Facebook post shared on Sunday, Norman Dull, the operator at the Madison, Alabama branch, said, “We and many companies are in the midst of a hiring crisis. possible to hire more team members. We are seeing significantly fewer job applicants or people who do not show up for their interviews. The restaurant industry has suffered from a prospect of hiring during the pandemic, and sadly, Chick-fil-A is not immune to this labor shortage.

Dull’s statement continued, “Unfortunately, due to this issue, we have to temporarily close our dining room, turn off our mobile curbside ordering option, as well as the mobile delivery option. to help reduce the stress of the team members we currently have, but also to be able to still give you the Chick-fil-A experience that you expect, just through a limited venue. “

On Facebook, News week found similar statements shared by branches in McCalla, Alabama, Elizabethtown, Kentucky, San Antonio, Texas as well as many others, all of which had been shared in recent weeks.

News week contacted Chick-fil-A for comment.

Staffing issues hit several fast food giants during the pandemic, with several resorting to unorthodox means to fill positions.

In April, a McDonald’s restaurant offered job applicants $ 50 if they showed up for an interview.

Franchise owner Blake Casper, who owned 60 McDonald’s restaurants in the Tampa, Florida area, said Business intern a general manager gave him the idea for the interview after telling them to “do whatever it takes” to hire workers.

He also said he was considering increasing starting salaries to attract more employees. At the time, the rate was $ 12 an hour, $ 3 above the Florida minimum wage, Casper said he plans to increase the wage to $ 13.

A branch of the Chick-fil-A restaurant chain in New York City, pictured on May 12, 2020. Several franchises have admitted they are facing a staffing shortage.
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